How to Buy Tickets

Online

You can buy your tickets online via our What's On page

Once the purchase is confirmed, you will receive a confirmation email and your e-ticket. You don't need to print anything. On the performance day, present the QR on your phone screen and our ushers can scan the ticket. If you prefer to print a paper ticket, there is a 'click to download your tickets' link located under your QR code tickets.

If your group is travelling to the venue separately, there's no need to wait for your full party to arrive. We can check-in individual tickets as guests arrive.

Email

The best way to get in touch with the Box Office team is via email at boxoffice@riam.ie, we do our best to respond to all queries within 24 hours but this cannot be guaranteed.

Telephone

By phone: 1800772222 or +35316325350

Telephone hours: 10.00 a.m. – 4.00 p.m. Monday to Friday, and 1 hour before performances.

In person

The RIAM Box Office at the Whyte Recital Hall is open on performance days 60 minutes before the performance time and closes 30 minutes after the performance begins.

Please note that RIAM is a cashless venue and only card payments are accepted at Box Office.

On performance days, the venue box office is only able to handle inquiries regarding that day’s performance.

Gift Vouchers

RIAM Gift vouchers are available in denominations of €10, €20, €50 and €100 and can be purchased HERE.

Concert inquiries

If you have any questions regarding any of our events, you can contact us:

By email: boxoffice@riam.ie

By phone: 1800772222 or +35316325300 Ext. 5

Telephone hours: 10.00 a.m. – 4.00 p.m. Monday to Friday, and 1 hour before performances.

Late Arrival / Early Departure

All performances and events at RIAM begin promptly at the listed start time and guests are asked to respect the audience, performers and staff by allowing plenty of time for arrival and seating. Due to the nature of our productions, latecomers may not be admitted unless there is a suitable break in the performance as agreed with the performers in advance, and readmission may not be possible. In these cases, bookings will not be eligible for a refund or exchange.

Tickets cannot be refunded once purchased.
In the case of rescheduling of events due to force majeure, tickets will remain valid for the new performance date.
In the case of cancellations, tickets will be refunded through the original purchase method.
Ticketholders enter the venue at their own risk and are solely responsible for their belongings.
Latecomers may not be admitted, and readmission may not be possible. Guests will not be eligible for a refund or exchange in these instances. Where possible late admittance will be permissable during an appropriate break in the performance.
Tickets for events organized by RIAM are sold only through Ticketsolve, our box office provider. That is the only authorised ticket provider.
The staff and management of RIAM reserve the right to refuse admission and may dismiss any ticketholders before or during a performance if and when a ticketholder’s conduct or behavior is deemed to be disruptive and/or inappropriate. Reasons include, but are not limited to the following:

Intoxication/Inebriation from alcohol or illegal substances
Disruption to performers, production crew, staff, or fellow audience members
Threatening, aggressive, or abusive language or behaviour
Unpermitted use of interruptive and prohibited technology including mobile phones, laptop computers, tablets, eReaders, video recording equipment, cameras, lights, videogames devices, and personal entertainment and communication devices.

No partial or full refunds will be offered to any member of the audience who is refused entry or is dismissed from the theatre.